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| Customer Reviews: | | Average Customer Review: ( 52 customer reviews )
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Most Helpful Customer Reviews
54 of 55 found the following review helpful:
Silky Pole Saw Nov 07, 2005
By Informed Buyer
I spent significant time researching extension pole saws that I could use to prune the many hard and softwood trees on my property without incurring the expense of a professional tree company. I was impressed by the 21' Silky Hayauchi but very skeptical about its ability to cut branches at this distance off the ground. I was also skeptical of my ability at age 66 to physically handle this saw at such an extreme height. I called the Silky Store and spoke to a representative regarding my concerns. They advised that I would not experience any problems as long as I engaged the double locking system on each pole extension and allowed the saw to do the work. They explained that the blade was designed to cut only on the pull stroke and that gravity would provide most of the required cutting force. The effort required on the push stroke would be minimal since no cutting occurs on the up stroke. Based on their advice and the Silky guaranty I purchased the 21' Hayauchi pole saw. I received it in 2 days! I was totally amazed with the incredible performance of this very high quality saw. I easily cut large limbs at least 20' or more off the ground. The guideance received from the Silky Store representative combined with my actual experience with this superior quality tool was very impressive. I intend to purchase additional Silky saws from the Silky Store.
17 of 17 found the following review helpful:
Best tool I have ever owned Sep 17, 2006
By Greg
Got my Hayauchi about 4 weeks ago, and have been using it to limb trees just about daily ever since. The 21-ft extension, coupled with the stability of the oval-shaped poles, allowed me to get far up the tree and with very little of the wobble that I've experienced with other, much shorter, pole saws at full extension. The system for securing the poles when extended is top notch, featuring spring-activated "buttons" that pop up through a hole in the shaft and clamping tabs that also secure the poles in position.
One caveat: the saw blade (great blade by the way) is secured to the pole by a sleeve with two through-bolts. These in turn are secured by wing nuts. Be sure to check the wing nuts for tightness after each day's use (and maybe midway through a heavy session. I've already lost the lower bolt/wingnut twice due to failure to check this.
7 of 7 found the following review helpful:
An Excellent Saw May 11, 2006
By Stephen Parker
I have my own business in Lawn maintanace and often trim palm trees. I have been using a chain saw that extends to 11'. The Trees that I trim have now grown beyond the safe length of use on the pole saw so I decided to purchase the HAYAUCHI 390 21-Feet saw. I used it for the first time this week and it made light work out of taking down palm leaves. Plus I could get the saw into spots where I couldn't get the chain saw. It's light weight and sharp, well worth the money.
5 of 5 found the following review helpful:
My gosh, what a fantastic saw! Jun 25, 2009
By Comdet
Up until recently, I was using a pole saw/lopper combo that I bought from a big box retailer. Thought that all pole saws were pretty much the same. Boy, was I wrong!
I purchased the 21 foot version of this, and have been absolutely amazed at how well it works. First and foremost, the saw itself is incredible. Cuts through limbs like butter. It has a blade so you can score the bark to prevent tearing, and is built to minimize (actually, pretty much eliminate) having the saw get bound into the cut.. I've gone through 6+ inch branches without any problem. Just let the saw do the work, and remember that it is only cutting on the downstroke.
The pole itself is also a pleasure to use. Very lightweight, but still sturdy. It has a double locking method (a button that clicks into a hole, plus the customary friction snaps) that completely prevents the pole collapsing regardless of how rigorous you're sawing. Note, however, that it is not infinitely adjustable -- to use both methods to secure the pole, you have to fully extend each segment. Now, you can use just the friction snaps and they will hold the pole, but not as securely as using both methods.
There's another model (Hyate) that is even more advanced, with a more rigid pole and even better saw. I went with the Hayauchi for three reasons: cost, lighter weight, and (most important) the fact that you can purchase a lopper head attachment. The latter is not made by Silky, but, from what I've read so far, is of comparable quality. It only fits on the Hayauchi, so if you want to switch out the blade for a lopper, this is your only option. I have not yet purchased the lopper head, but will update this review once I have it and have used it a bit.
There's also two options for a hook. Get the hook that only works with the Hayauchi, NOT the Hook Fox. The Hayauchi-only hook attaches more securely to the pole than the Hook Fox (plus is about half the cost).
If you're looking to do some trimming without using a ladder, this tool is a must have. For me, it's paid for itself many times over already since it eliminated the need to hire a tree guy to prune the higher limbs. Plus, just like in Kill Bill, you can be armed with some fantastic Japanese steel!
5 of 5 found the following review helpful:
Best Tool I've Ever Purchased- Great Design-Quality-Delivery Oct 05, 2008
By Salesman
As engineers tend to do, I reviewed the specs of several saws designed for cutting limbs before I purchased the unit.
As evidenced on this site, the ratings were all very high except for cajun-dancer's. When I went to his other reviews, I noticed that almost all of his reviews are very negative regardless of the product or manufacturer. His comment regarding the pole coming apart warrants a comment. The telescoping sections have popup pins to lock sections in place when properly used... key words being "properly used." As is commonly the case, the person who doesn't use the product properly blames his problems on the product. Just imagine him building his own saw by putting a blade on the end of a pole.
Because of the other reviews, I ordered the Silky Telescoping Landscaping Pole Saw HAYAUCHI 390 21-Feet #179-39 to remove tree limbs damaged by high winds associated with Ike. I choose to use Amazon's FREE Super Saver Shipping and received it 2 days later.
The only assembly required is installing the cutting head using the (2) bolts provided.
I used it to cut approx. 75 limbs that were 1/2" to 5" diameter. Having cut many limbs without the device in the past, I was very pleasantly surprised as to how much easier it was to cut the limbs that were 8-20+ above the ground.
I have concluded it is one of the best tools that I have ever purchased.
If you decide to purchase the unit, I suggest:
*Start with cutting small limbs that are lower to learn the best techniques and remind yourself of safety considerations: i.e. not being where the falling limb can strike you..
*Determine the length of pole needed for your highest limb. (A significant number of limbs that I cut could not have been cut with a shorter unit.)
*Not loaning the unit to anyone who has a history of reckless behavior and/or not using tools properly....
See all 52 customer reviews on Amazon.com
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