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| $248.51 | New | | |
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| $272.92 | New | | |
| $282.10 | New | | |
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| $305.54 | New | | |
| $315.49 | New | | |
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| Customer Reviews: | | Average Customer Review: ( 37 customer reviews )
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Most Helpful Customer Reviews
44 of 44 found the following review helpful:
 MOEN No more Apr 15, 2010
By MVU
This is a nice faucet, while it last. I had it for about 5 years, the stainless steel version, it was getting harder to make it pivot and one day it stopped pivoting completely. Big crumbles of rust were falling under the sink that made me thought it was the mounting bracket that was rotting since it was covered with rust.
It wasn't it was the bearing washer inside the faucet, it rusted away in crumbles, so the faucet stopped pivoting.
There shouldn't be a problem, after all it is a pricey MOEN faucet right?
Well here is where MOEN show what they are. I wrote them asking for the part because I wasn't able to see it in the parts explode view they have in their web site. I got the answer the next day and it got me astonished:
"The part you described in your email is referred to as a bearing washer bracket and this part is crucial to the faucet's ability to swivel side to side. Unfortunately this part is not available for purchase as an individual part; it is only available when a full faucet is purchased."
Now I have a faucet that is in good shape except for the "bearing washer" and since they don't sell it I have to buy a new faucet. Moreover, the piece in question rusted away in crumbles!!! this means that they are using inferior materials in a faucet that with no doubt's will be in a humid environment.
I could have a bad product but at least I should be able to purchase the parts to repair it instead of having to but a new faucet.
19 of 20 found the following review helpful:
Don't buy Moen Feb 03, 2006
By Thomas Balford
"Tom"
I bought a life-time warranty Moen kitchen faucet about 10 years ago. Within a couple of years the calls to Moen service started. An unending stream of problems with that faucet, none related to each other except for being part of the same Moen faucet. The chrome peeled off the plastic shroud just below the handle. The spring in the soap dispenser collapsed to a small fraction of its former capability. The chrome nozzle on the soap dispenser discolored. The same nozzle eventually just fell out. The hand soap in the dispenser eventually came out brown because of the pump mechanism rusting inside. The plastic sprayer handle simply snapped off one day. The chromed plastic cap on the top of the handle where it connects to the rest of the faucet simply fell off because a tab on the underside apparently cracked. The faucet started squealing when moving the lever, so the cartridge had to be replaced. Naturally, all these problems wouldn't be complete without water leakage issues on occasion. So far no problem getting replacement parts though. We call Moen up, tell them what's wrong, they're not at all surprised, and they send new parts. We go without whatever functionality is missing for a week (eg. no water in the kitchen), the parts arrive, and I repair it yet again. It is repair-the-Moen-faucet week again in our household, but this time in dismantling the faucet, the head of the screw that holds the lever on just twisted right off like it was made of butter. So, tomorrow we call again for yet another replacement part because the screw shaft could not be removed. It's obvious by looking at it that Moen designed in a screw that was far too small for the application. Lucky thing it's covered by a life-time warranty, right? Do not be fooled, "life-time warranty" does not mean you're getting quality because you won't be getting quality at all. All it means is that their margins are so incredibly high that they can afford to keep sending out replacement parts to the persistent few who don't just toss out the faucet and buy a whole new one. My advice? Stay away from Moen products, whether they have life-time warranties or not. The aggravation isn't worth it. I have friends with Moen fixtures who tell me they have very similar problems. I wish I could point you to a better brand, but I haven't figured that out yet. I know what I won't be buying ever again - Moen.
13 of 15 found the following review helpful:
 Drips after 2 years. Sep 26, 2008
By Linda Lee
We have had this faucet for 4 years. We thought what we were buying was a high quality pullout faucet, and the lifetime warranty helped the sale. However, this faucet will start dripping on you in 2 years, and after getting replacement parts from Moen, it will drip again after another 2 years. Look up other reviews on the net before buying this one. For us, it really was not worth the hassle of calling Moen again. We're going with a Grohe.
2 stars because it will work fine for 2 years.
5 of 5 found the following review helpful:
Moen Faucets are the Worst Jul 21, 2011
By Countrygirl
If I could leave no stars I would. We built our home 7 years ago and bought all Moen faucets (the really expensive ones) and have had to replace each faucet one by one. I am in the process now of replacing my kitchen faucet for the 3rd time except this time I will not use Moen's shabby products. The company should really shut down and go out of business.
3 of 3 found the following review helpful:
Replaced it and then it failed too Jul 10, 2011
By Joe
We purchased a new house ten years ago. All faucets were Moen. Great. Knew lifetime warranty and good faucets. Well, the kitchen model, 7560C is worthless. The original one was much nicer looking, more classy, etc. It was leaking badly at about the 6 year mark. Water EVERYWHERE. It leaked under the sink, from the center stem where the mixing of hot and cold water. Of course, didn't see it until it pours out the cabinet. Ok. It happens. Moen sent out an entirely new faucet because they had to fix this defect. Ok, a new faucet. But different looking , cheaper looking faucet head and plastic. Could not retrofit my original back. Ok. I live with it. Now recently, 3 years later, it leaks again from this new redesigned faucet to take care of the problem. Result: Same lake on wooden floors. I call, they are sending me the new inner cartridge. Would take over 2 weeks to get unless I expedite it ! &^&#%% I paid the $10 . Paid the $10. The customer service was fine but having to pay for the expedite fee and the 2ND faucet in 10 years. Stay away from this model. Maybe even the Moen line after I read some of the other reviews. To the guy with the rusty washer for the swivel head. Demand a replacement since its LIFETIME guarantee.
See all 37 customer reviews on Amazon.com
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