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37 of 37 found the following review helpful:
 Make Sure to Get the Forward Tilt Feb 16, 2011
By Mark
My office chair broke down, so I was in the market for a new one. My neighbor let me borrow his Aeron chair for a couple of days (he has two). My wife insisted I buy the same chair as she has at work. Upon checking, it turned out she has an Aeron. Having tried the Aeron, I loved it, but after a week of reading as many reviews on the Herman Miller chairs as I could, I kept getting drawn to the Mirra.
The things that stood out to me about the Mirra, compared to the Aeron:
(1) I liked the design better than the Aeron's. I find the Mirra a beautiful chair, whereas the Aeron looks, well, not ugly, but standard.
(2) I liked the Mirra's one-adjustable-size fits all approach. With Aeron you have to pick an A, B or C size. I'm in the B/C size category per Herman Miller's chart. Herman Miller then recommends you get the B chair (which is what I borrowed from my neighbor). I figured you probably keep adjusting a chair over a long period until you have the perfect settings. I did not want to end up in a situation where I would always wonder whether the C size would have been better for me. With Mirra, there is only one very adjustable size--if you buy the right chair (see below).
(3) Mirra's moving back looked better than Aeron's more rigid back. In theory of course, because you cannot really make the comparison unless you try both chairs for many days.
(4) Mirra is cheaper than Aeron, but not by much (if you get the right chair, see below).
Having had the chair for three days, I'm extremely happy. My lower back pain, caused by my broken chair is finally gone. Aeron would have done this as well no doubt. The chair looks great. The assembly was done in two minutes. All you need is a not-included-with-the-chair 13 mm. socket wrench. (By the way, I suspect the people who complained about the two screws getting loose may not have used the socket wrench to tighten them. It is possible to assemble this chair without using the socket wrench.) I love the material of which the back is made--it seems more comfortable than the Aeron's back. The seat is similar to the Aeron's. Both chairs prevent your body from getting too hot because of the ventilating material used in seat and back. The chair looks rock solid, and it is obvious this one will not break down easily. If it does, there is a 12-year warranty.
Finally, a caveat: Make sure to get the right Mirra chair. It was only after reading all those other reviews that I realized the Mirra does not come in two versions, but three:
(1) Basic. I cannot imagine getting this one as the basic version lacks certain adjustable features.
(2) Fully Loaded/Highly Adjustable WITHOUT Forward Tilt.
(3) Fully Loaded/Highly Adjustable WITH Forward Tilt.
I bought the third version with forward tilt. I figured an extra $30 couldn't hurt, and, again, I wanted to prevent a situation where I would always wonder whether with forward tilt would have been better.
Upon adjusting the chair after assembly, I immediately realized that the $30 extra was more than worth it. In fact, I think if you get the Mirra without the forward tilt, you're not getting your money's worth as the chair does not provide any back support while typing on your keyboard.
When I type, I sit up straight. If I turn off the forward tilt (which you can do) the back of the chair does not follow my back and thus does not provide any back support while typing. Don't get this wrong, forward tilt does not let me type while my face is aimed at the floor (it doesn't tilt forward that much). No, it just allows the chair's back to continue to support you while you slightly lean forward, which is what you do when you type and sit up straight.
I think this is crucial, and would only recommend the Fully Loaded/Highly Adjustable Mirra Chair WITH Forward Tilt. To put it more bluntly: given the fact that Herman Miller prides itself on having designed a chair with back support that supports you at all times, they should have only brought to market one version--the version with forward tilt.
It's only the end of day three of using this chair, but I'm convinced I'm right about the forward tilt. I may update this review if my opinion changes.
11/21/11 Update: Today, I noticed I have to tighten the two screws again in the back, which was wobbly, despite my using a socket-wrench to tighten these when I installed the chair. Thus, the other reviewers were correct. This is annoying, but does not justify amending my opinion down a star, which is to say--I still love this chair!
20 of 21 found the following review helpful:
 Good, Solid Chair Mar 20, 2010
By Postcolonial1
"postcolonial1"
I was looking for a durable, comfortable chair for my wife. My experience has been that office chairs from the office supply stores last about 2 years. I wanted something that would be a solid product, something that would last several years. Though the cost of the chair is about 5 times the amount of the average chair, I figured it was a worth a try.
I placed the order through Amazon and received a call about 4 days later from the vendor indicating that they were out of the color I ordered. We agreed upon green. When the chair arrived it was gray. Not a serious problem, but it seemed that after the phone call and conversation, they could have gotten that part right.
The chair is primarily a molded plastic, but it is built with much more thoughtfulness and engineering than a standard chair. I purchased the "basic" chair so there were few bells and whistles. My wife has been using it for more than a month and she says it's the most comfortable office chair she has ever used. The back is designed for good air flow and I can attest that it's easier to sit in this chair for extended periods than most other office chairs. I think the arm rests are a little short, but I think for most people that is a non-issue. It's probably not the chair for the office executive who likes to lord his authority over his minions. But for a SOHO environment, it's a very well made product.
Oh....I should mention that the chair arrived fully assembled. As you can imagine, the shipping box was rather large.
36 of 41 found the following review helpful:
Best Chair Ever Mar 08, 2007
By T. Kearney
I never thought I would spend this amount of money for a office chair, however it is truly the BEST CHAIR EVER. I have been in business for 20years and every couple of years I would have to replace my office chair and my back would always hurt after sitting in those chairs bought from the local office supply house. I now enjoy sitting at my desk, pain free hour after hour. If you do the math it cost about $50.00 per year over 12 years(warranty). Whats your back worth? I'm buying two more for my home office.
16 of 17 found the following review helpful:
 Fair Mar 17, 2011
By C. Hargrave
"C Hargrave"
Let me start out by saying this is one cool design, and that the production of the chair is quality. Ok now to the comfort thing which is subjective by the person sitting in it. I have had three Herman Miller Chairs. Older Aeron, the new Mirra, and now a new Aeron. The reason I say new Aeron is that I returned the Mirra. The Mirra does not have the comfort of a chair like the Aeron and due to its design, could never approach it. The Mirra back while I think the coolest and best looking back you can get on a chair is made of a hard plastic. It is a flexible plastic kind of like what holds cans together in a six pack, so it does flex. The problem is that you will have stress points or pressure that is not even on your back. You will feel your weight on your shoulder blades and lower back while it is much less so on the other parts of your back. So you may get tired of being poked by the chair on those points after a little while like I did. Now if you are fat or heavy with lots of body padding so to speak this should be less of a problem. The back does not evenly distribute pressure and weith like on the soft mesh of the Aeron. The seat on the Mirra is mesh much like the Aeron but smaller and the edges stick up more so you will feel them unless you adjust the chair all the way forward (forward tilt). So again that can be a pain if you are not fluffy.
I do like the Mirra chair, it is supportive but in a more aggressive manner and you will feel the aggressiveness in a short time. I sat on mine for three days until I had enough. If you have no back problems the Mirra can be a good chair for you, or if you like the harder surfaces it will suit you fine. I did return the Mirra for a Quartz color full adjustable Aeron and it is doing its job. One thing I will say is dont get the Posture Fit on the Aeron like I did. The lumbar pad works much better and is cheaper. I will be ordering a lumbar like I had on my other Aeron and doing away with the posture fit as it does not do much at all. Its kind of like someone putting their palm on you lower back gently to support your lumbar. Kind of lame. Hope this review helps you as some of the others really did not go into the feel of the chair.
15 of 16 found the following review helpful:
Mirra Chair Aug 13, 2007
By N. Mills
Chair was easy to assemble, looks great. Only drawback is that arms are not adjustable. Price was lower than usual ($599) so it was a good value.
See all 19 customer reviews on Amazon.com
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