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HomeBedroomFurnitureBenchesCoaster Entryway Bench with Storage Baskets and Cushions, Black |
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| Customer Reviews: | | Average Customer Review: ( 9 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
33 of 36 found the following review helpful:
 Design Flaws May 19, 2010
By E. Manning
"ex-scientist"
I just bought this bench for my entry hall, planning to use the baskets for my kids' shoes. I built it today, so have absolutely nothing to say about longevity, but I already have gripes.
Pros: It's gorgeous, and carefully packaged. The parts fit together pretty well.
Cons: Cheap hardware, self-abusive design, and low-rent execution.
Before I start, I gotta say the packaging was offensive. They foam-molded the whole box, so it doesn't recycle. And you have to know to open the top left corner, or you get Styrofoam dust all over the place. Would an "open here" stamp really cost too much?
As to the bench itself:
1) The stud & cam assembly of this thing is pretty poor. The studs have to get screwed in, assembled, disassembled, adjusted, reassembled, then the cams applied. If you don't make that second adjustment, then the studs often sit too low, and I sheared 2 of the cams trying to tighten those. IMHO, no piece of furniture hardware should shear upon my one-handed turn of a screwdriver. CHEAP hardware.
2) The aforementioned cheap hardware shipped with exactly the right number of pieces. Every other piece of furniture I've bought disassembled has shipped with at least 1 or 2 extra sets of hardware. Thankfully, Ace Hardware now carries these cams.
3) There are very few supports under the base, it sits on four feet. So when I sit my fat butt on it, it bows down in the middle.
4) The pillows ("cushions") shipped with this item have removable covers (which is good), but the zippers on these pillows are on the bottoms, so the metal has plenty of opportunity to scratch the paint. This happened under the first butt to touch my new bench.
5) The wicker baskets shipped with this bench also have metal fittings at the bottom, again maximizing chance for paint removal from the floor of the bench.
6) I'm sure this only happened with mine, and you'll be fine... But one of the boards (the internal riser) had been cracked and repaired with wood glue. Yes, they actually shipped me a broken part.
This bench actually comes from Coaster (part #501064) which is a B2B reseller of Chinese goods. I haven't tried the alternative yet, but I'm guessing that I would have been happier paying double for the Pottery Barn version.
3 of 3 found the following review helpful:
 Bench was damaged. Oct 05, 2011
By Toni C. Peters
The bench arrived in a timely manner however upon removing the contents the bottom piece of the bench was badly damaged. Wood was split/separated. I returned the item which was hassel-free. I received a replacement within 48 hrs however that bench was damaged as well. It had the exact same damage as the first bench, wood was split and it had dents on the sides. The shipping boxes were in great condition, no damaged to the outside of the boxes and the fact that they had the exact same damage, leaves me to believe this bench was manufactured very poorly. I returned the second bench for a full refund. I didn't want to deal with being sent a 3rd damaged bench.
3 of 3 found the following review helpful:
 Flawed design Jun 26, 2010
By Disappointed Customer
Was difficult to put together - several of the metal screw-type attachments broke during regular assembly. Also the baskets quickly scratched the wood with pulling them out during use (I bought some furniture moving pads to help fix this).
3 of 3 found the following review helpful:
 Perfect for the bedroom too! Jan 30, 2010
By EMS
This is great piece in a small bedroom. Placed at the foot of the bed it serves the occasional seating need and provides extra storage.
2 of 2 found the following review helpful:
Great value! Nov 15, 2010
By Meghan
This piece is prefab and goes together with Cam-lock screws. The piece itself is very nice heavy duty quality. The baskets and cushions weren't my favorite by themselves but when put with the bench look really nice. It came to me in a timely manner with no missing or broken pieces.
I bought this as a gift for my mom's birthday and she loved it!!
See all 9 customer reviews on Amazon.com
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