Average Customer Review: ( 150 customer reviews )
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54 of 55 found the following review helpful:
On my 3rd complete replacement set after 18 months Apr 18, 2004
By D. Couse
"darkman1969"
I don't know what it is about this product, but it just does not hold up at all. Actually, I do know what it is: cheaply made.When it works, it works great. There is nothing like having fresh water at the tap without having to refill a pitcher every day. But it won't take long for you to realize that this device isn't made for the long term. Within months of owning small leaks start to occur around the device. Shortly after those appear, the leaks worsen and will actually run into the water you are wanting to filter. After spending over $100 on 3 replacements and how ever many replacement filters, I have learned my lesson the hard way on this product. You really do get what you pay for in this product.
41 of 41 found the following review helpful:
Poor construction Jan 20, 2004
By Frank Wang
"frank"
The plastic connector to the faucet is weak. It lost tightness within 3 months and started leaking. When I tried to tighten it, the internal plastic connector broke completely. Turns out there are only 2 small pieces of plastic connecting the two. Very bad engineering. Try something else.
72 of 80 found the following review helpful:
Like sands through the hourglass Feb 23, 2003
By Shawn Kresal I'm convenience-oriented. Having upgraded from the Brita pitcher, to the multi-gallon unit, and then getting the Faucet Filter I was excited for an improved Brita medium. Finally! No more soaking the filters, washing the container, refilling the container. Xanadu had arrived. The Faucet Filter worked superbly for 3 weeks, and then without warning its flow rate dropped to 1/10th the speed of a meandering trickle in January going uphill with a wind in its face. And yet the little green blinker indicated everything was a-ok. What I call the "Automated Water Filter Useless Light", or AWFUL, showed thumbs-up. So I timed it, because I am a [curious person] who does things like quantify product dissatisfaction. From the 2-gallon Brita UltraMax dispenser it took 32 seconds of joy to fill a 1 quart container to the brim. Yet, the same size jug from the faucet Brita took 2 minutes, 3 seconds. When you watch a tablespoon or cup of water drip to completeness it is as if your life is wasting before your eyes. Using this product is not unlike being stuck in gridlock, only less pleasurable.
18 of 18 found the following review helpful:
not this one......... Dec 04, 2003
By D. Leary leaked like a river and lame plastic threads stripped out immediately. The PUR Ulitmate works perfectly first time. I'd recommend getting that instead.
26 of 28 found the following review helpful:
Works well...BUT BUY A METAL FASTENER. Feb 14, 2008
By T. Martyn I bought this filter because I was tired of having tons of plastic water bottles to recycle(not to mention the environmental effects of buying bottled water). Within 2 days the filter fell right off of the tap while in use, I re-fastened it and it kept falling off. Eventually the plastic threaded fastener became completely stripped and the filter would no longer fasten on at all. At this point I sent an angry email to Brita and began to dwell on 30.00 wasted(I'm a student..). BUT I decided to see if I could find a replacement fastener piece at the hardware store, I found a QUALITY metal one(2.00) that was the same size as the cheaply made plastic original. Put the filter back on using the new metal fastener and it hasn't leaked or fallen off since and it's been about 3 months. Long story short...IF YOU BUY THIS FILTER INVEST IN A 2 DOLLAR METAL THREADED FASTENER, WHICH ANY HARDWARE STORE HAS IN THE PLUMBING DEPARTMENT.
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